Service Request Ticket - # 70662

Service Request Information

CONTACT Name Hernandez-Hunter, Anna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 02, 2019 11:16 AM
Department Multicultural Student Services Phone 88195
Location Email hernana@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160992[Edit Inv] (opens in a new window) Bldg/Room ITC 003
Service Tag 150YKH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 150YKH2 Location PDR

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511;

Wired NIC 50:9A:4C:46:0A:CC

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Jan 02, 2019 05:03 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Shandelle Plasker Jan 02, 2019 05:03 PM 
This has been taken care of.
 Add Attachment
Peter Puettmann Jan 02, 2019 02:02 PM 
Task reassigned to Shandelle Pepper.
 Add Attachment
Peter Puettmann Jan 02, 2019 02:02 PM 
cant fix. her MC_multicultural and MC_Tucker are
not connecting but i also cant get rid of them to
re-add
 Add Attachment
Megan Thibeault Jan 02, 2019 01:01 PM 
Task reassigned to Peter Puettmann.
 Add Attachment
Brighton Bohnenkamp Jan 02, 2019 11:16 AM 
getting no printer available error on the machine 
but others are able to print from other computers
Add Attachment