Service Request Ticket

Service Request Information

CONTACT	Name	Nail, Ike	Date	Jan 07, 2019 10:01 AM
	Department	Creative Arts/Music	Phone	88341
	Location		Email	naili@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20170321 (opens in a new window)	Bldg/Room	HWC Lobby
	Service Tag		Description	Xerox Phaser 3260/DNI Monochrome Laser Printer
	Serial No.	K8A249210	Location	Front Desk
	Model	3260/DNI	Hostname	hw-sweats
	Notes	up to 29 ppm Maximum print resolution: 600 x 600 dpi (up to 4800 x 600 enhanced image quality) Black Print Quality, 50sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, Wireless capable, 1 year warranty, PCL 5e emulation, PCL 6 emulation, PostScript 3 support and Mobile printing: Apple AirPrint, Xerox PrintBack; IP ADDRESS:140.211.78.63	Ink/Toner Refill	Standard Capacity Print Cartridge: 1,500 pages 106R02775 High Capacity Print Cartridge: 3,000 pages 106R02777 Drum Cartridge: 10,000 pages*** 101R00474
	Wired NIC	9C:93:4E:3B:9F:69

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Jan 07, 2019 11:10 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Jan 07, 2019 11:10 AM	Task completed!	Add Attachment
Shina Oladiti	Jan 07, 2019 10:10 AM	Task reassigned to Shina Oladiti.	Add Attachment
Brighton Bohnenkamp	Jan 07, 2019 10:02 AM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Brighton Bohnenkamp	Jan 07, 2019 10:01 AM	Getting authentication error when trying to print	Add Attachment