Service Request Ticket - # 70734

Service Request Information

CONTACT Name Ni, Fran   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 07, 2019 10:26 AM
Department Deaf Studies and Professional Studies Phone 88038
Location Email nic@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150516[Edit Inv] (opens in a new window) Bldg/Room ACK
Service Tag 7VTWR72 Description Dell Latitude E7250 (i7-5600U, 8GB RAM 256HD)
Serial No. 7vtwr72 Location UNKNOWN | PDR

CPU Intel Core i7-5600U(Dual Core 2.6GHz, 4M, 15W)


OS Windows 7 Enterprise Software Upgrade Win7 Pro to Win7 Enterprise and load Language Packs(WIN Ultimate&Enterprise only) Microsoft Desktop Ed license XXXX2015004715; TRANSFER from W#20111116 -Camtasia Studio Academic Electronic Version 7.1 from VISA2011002953 MAY2016 SR60183; Pioneer Blu-ray burner bundled software on T:Drive at: T:\1. Drivers\External_BluRay_Burner\Pioneer\Pioneer_BDR-XD-5B;
TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jan 07, 2019 12:36 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jan 07, 2019 12:36 PM 
It probably WiFi issue, because the Wifi has
caution icon on it. i disconnect it and put her on
ethernet.
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Shina Oladiti Jan 07, 2019 12:35 PM 
Done!
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Shina Oladiti Jan 07, 2019 11:12 AM 
Task reassigned to Shina Oladiti.
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Brighton Bohnenkamp Jan 07, 2019 10:26 AM 
trouble with sophos blocking websites, shes had 
issues in the past with it and we have fixed it 
before
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