Service Request Ticket - # 70740

Service Request Information

CONTACT Name Horsey, Trina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 07, 2019 11:33 AM
Department University Housing Phone 88658
Location Email horseyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
peripheral Edit WOU # 20160918[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell E-Port PlusII Replicator & 130W power adapter
Serial No. 4422756401586 Location PDR 2023 Giveaway
TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jan 08, 2019 04:22 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jan 08, 2019 04:22 PM 
Completed! The monitors was suppose to be linked.
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Shina Oladiti Jan 08, 2019 02:37 PM 
I stopped by and was told she would be available
at 3pm.
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Peter Puettmann Jan 08, 2019 02:00 PM 
Task reassigned to Shina Oladiti.
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Megan Thibeault Jan 08, 2019 10:34 AM 
Task reassigned to Peter Puettmann.
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Megan Thibeault Jan 08, 2019 10:34 AM 
Check out the dock; sounds like the display port
plug is loose? 
check dell drivers-chipset

Yumin ran out of time to finish this one up
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Yumin Chen Jan 08, 2019 10:30 AM 
the DP  port on docking station is not working fine. The port 
is connect to the right monitor right now.
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Yumin Chen Jan 08, 2019 10:28 AM 
BIOS updated.
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Megan Thibeault Jan 08, 2019 07:40 AM 
Task reassigned to Yumin Chen.
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Megan Thibeault Jan 07, 2019 12:06 PM 
check windows updates, dell updates, BIOS
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Brighton Bohnenkamp Jan 07, 2019 11:34 AM 
****This is an email****
20160918[Edit Inv]

Anytime today is great, just please give me a 
heads up so that I can shut down my work:)

If it can't be today, tomorrow morning I get here 
at 8:30 am and can have you look between 8:30 and 
10 am.

Thanks!
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Brighton Bohnenkamp Jan 07, 2019 11:33 AM 
Hello, UCS. I am having some issues with my 
laptop. The fan is running all the time, more 
than usual...I was hoping someone could come take 
a look at it?
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