Service Request Ticket - # 70748

Service Request Information

CONTACT Name Rose, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 07, 2019 03:30 PM
Department Disability Access Services Phone 88250
Location Email rosem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20180577[Edit Inv] (opens in a new window) Bldg/Room APSC 405
Service Tag HCB14P2 Description Dell Latitude 3380 IntelCore i5, 7200U, 8GB RAM
Serial No. HCB14P2 Location Disability Services Typewell station notetaker

CPU Intel i5-7200U 7th Gen(3M Cache, 2.50GHz)WIN10 only


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2018007938;

Wired NIC 6C:2B:59:3D:FC:7C


Wireless NIC 28:3A:4D:21:8E:45

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public
Entered by Date Memo
Yumin Chen Jan 09, 2019 03:37 PM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Jan 09, 2019 03:37 PM 
Delivered
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Yumin Chen Jan 09, 2019 03:13 PM 
Ready for deliver.
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Gino Salazar Jan 09, 2019 11:08 AM 
Been sticked
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Robbie Downin Jan 07, 2019 03:44 PM 
Priority changed from (2) High Priority to (1) Highest Priority.
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Robbie Downin Jan 07, 2019 03:44 PM 
These will be used this term so need to be done ASAP
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Robbie Downin Jan 07, 2019 03:30 PM 
NEW EQUIP SETUP: Deliver 2 Dell Latitude 3380 IntelCore i5, 7200U, 8GB RAM to APSC 405
W#20180577[Edit Inv] & W#20180578[Edit Inv]
Will be on inventory counter
Deliver together.
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