Service Request Ticket - # 70754

Service Request Information

CONTACT Name Witwer, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 08, 2019 09:23 AM
Department Business/Economics Division Phone 88421
Location Email witwerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20110159[Edit Inv] (opens in a new window) Bldg/Room WEST 110
Service Tag 34NGZQ1 Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34NGZQ1 Location Bus/Econ Adjuncts, John Hasbrook & Javad Farjami

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Windows 10 Pro, 64 bit Software MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:B3:6B:A1


TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public

Entered by Date Memo
Peter Puettmann Jan 22, 2019 11:57 AM
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Jan 22, 2019 11:57 AM
dun
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Alix Karkanen Jan 09, 2019 05:01 PM
Kathy will be in on Thursday *1/10* to let someone 
in 
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Peter Puettmann Jan 08, 2019 01:00 PM
Task reassigned to Peter Puettmann.
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Megan Thibeault Jan 08, 2019 09:23 AM
Please update inventory, the cpu says its in
AD202, double check W# in WH106
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Megan Thibeault Jan 08, 2019 09:23 AM
****This is an email****
Good morning,
Some of the key labels are worn off the keyboard
in West House 106.  The instructor has requested a
new keyboard.  Please let me know if this is
do-able, or if I need to do a purchase request for it.
Thank you,
Kathy
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