Service Request Ticket - # 70756

Service Request Information

CONTACT Name Willard, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 08, 2019 10:06 AM
Department Criminal Justice Phone 88733
Location Email willardj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20100209[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag FQDQ1M1 Description Dell Latitude E6410 2.66GHz, 1066MHz 4M L2 Cache
Serial No. FQDQ1M1 Location PDR 2023 Giveaway

CPU Intel Core i7-620M(2.66GHz, 1066MHz, 4ML2)


OS Unknown Software MS Office Pro Plus 2010 installed as 2007 from P0076811, SPSS Stats Base 19 single user install from P0076979

Wired NIC 5C:26:0A:02:BC:98


Wireless NIC 00:27:10:20:6F:88


Bluetooth NIC 1C:65:9D:01:B0:85

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Jan 08, 2019 11:49 AM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Jan 08, 2019 11:49 AM 
Reconnect3d ethernet 
cable. Task complete
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Alix Karkanen Jan 08, 2019 10:11 AM 
Task reassigned to Reggie Johnson.
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Alix Karkanen Jan 08, 2019 10:06 AM 
Jen is trying to have someone print on a laptop 
(20100209) but when they try and log in they get a 
pop up saying the login page is unavailable, they 
would like to log in asap.
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