Service Request Ticket - # 70763

Service Request Information

CONTACT Name Helyer, Kella   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 08, 2019 12:35 PM
Department Financial Aid Phone 88475
Location Email helyerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Scanner Edit WOU # 20180582[Edit Inv] (opens in a new window) Bldg/Room WEL
Service Tag Description Brother ImageCenter Desktop Scanner#ADS-2800W
Serial No. U64278G8G236317 Location Kelly Jaskoski

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public

Entered by Date Memo
Shandelle Plasker Jan 11, 2019 09:32 AM
Status changed from (7) Waiting for Contact to (5) Completed
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Shandelle Plasker Jan 11, 2019 09:32 AM
All of this has been delivered and setup.
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Shandelle Plasker Jan 10, 2019 03:56 PM
****This is an email****
Hi Kella,

First thing tomorrow morning will work best. Is 
8:30 AM okay?


Thank you,
Shandelle
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Shandelle Plasker Jan 10, 2019 03:55 PM
****This is an email****
Beautiful!

The Brother scanner should be setup like the 
big printer was with docs going into the 
temporary holding folder, 
I:\doc_management\forms. We can manage what 
ever time you have available but after the 
lunch rush is preferable, so maybe starting 
after 2:00 today or first thing in the morning.

The Phaser and Brother both get setup on the 
front counter station and the wireless mouse is 
for my computer.

Thank you!!
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Shandelle Plasker Jan 10, 2019 11:19 AM
Status changed from (1) Pending to (7) Waiting for Contact
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Shandelle Plasker Jan 10, 2019 11:19 AM
****This is an email****
Hi Kella,

I have received your new Brother scanner. Do 
you know what you would like setup to scan to? 
Doc star, email, I drive? Also, can you send me 
some availability to come down and set this up?

I also have a new Phaser 3260 printer and 
wireless mouse to bring down with it that was 
in the same order.

Thank you,
Shandelle
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Robbie Downin Jan 08, 2019 12:35 PM
NEW EQUIP SETUP: Deliver Brother ImageCenter Desktop Scanner#ADS-2800W W#20180582[Edit Inv], Xerox Phaser 3260/DNI Monochrome Laser Printer W#20180583[Edit Inv], and 
Logitech Wireless Mouse M525 - Navy #910-002698 to Admin 310
W#20180582[Edit Inv] & W#20180583[Edit Inv]
All items will be on the inventory counter
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