Service Request Ticket - # 70770

Service Request Information

CONTACT Name Troyer, Robert   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 08, 2019 02:08 PM
Department Humanities Division Phone 89123
Location Email troyerr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101223[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. HB3XGQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software Roxio Creator Starter Dell Edition and Cyberlink Power DVD 9.5.1 bundled with PC, MS Office Pro Plus 2010 from P0080438 installed as Office Pro Plus 2007, Filemaker Pro 11(FIlemaker Pro 7 installed) from P0080438

Wired NIC BC:30:5B:DA:E0:04

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Megan Thibeault Jan 08, 2019 02:10 PM 
Task reassigned to Self Resolved.
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Megan Thibeault Jan 08, 2019 02:10 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jan 08, 2019 02:10 PM 
SR# 	70771 is the same closing this one
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Brighton Bohnenkamp Jan 08, 2019 02:08 PM 
needs second monitor set up in office for work 
station
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