Service Request Ticket - # 70806

Service Request Information

CONTACT Name Smith, Amanda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 10, 2019 10:24 AM
Department Deaf Studies and Professional Studies Phone 88650
Location Email smithar@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20131011[Edit Inv] (opens in a new window) Bldg/Room ITC 003
Service Tag Description Apple Macbook Air 13.3-inch #Z0P0
Serial No. C02MQ5LWF6T6 Location PDR Pile

CPU Intel Core i5(1.4GHz, dual core, 3MB L3)


OS MAC OS X 10.10 (Yosemite) Software MS Office 2011 Std for MAC from P0094155 TRANSFER from W#20101405 TechSmith - Camtasia for Mac v2.0 for ED from VISA2011002808 12-2015; NVivo 11 for Mac Full License VISA2016005972 DEC2016

Wireless NIC 48:D7:05:B6:F2:3D


Bluetooth NIC 48:D7:05:B6:F2:3E

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Megan Thibeault Jan 10, 2019 10:32 AM 
Task reassigned to Self Resolved.
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Megan Thibeault Jan 10, 2019 10:32 AM 
Task reassigned to Self Resolved.
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Megan Thibeault Jan 10, 2019 10:32 AM 
Not a tech thing, this is passed on to Tori
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Alix Karkanen Jan 10, 2019 10:24 AM 
Amanda would like to edit her digital signage 
content but is having trouble and would like 
someone to help her out. She will be here until 2 
today
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