Service Request Ticket - # 70814

Service Request Ticket - # 70814

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Service Request Information

CONTACT	Name	New, Faculty/Staff	Date	Jan 10, 2019 02:24 PM
	Department	University Computing Solutions	Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20150690 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	BN63JB2	Description	Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
	Serial No.	BN63JB2	Location	PDR 2023 Giveaway
	CPU	Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 201X from XXXX2015004715;
	Wired NIC	18:66:DA:0B:0A:79

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Tracking

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Jan 15, 2019 03:47 PM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Shina Oladiti	Jan 15, 2019 03:47 PM	Install Python on his station.	Add Attachment
Shina Oladiti	Jan 15, 2019 02:08 PM	Task reassigned to Shina Oladiti.	Add Attachment
Bradley Karkanen	Jan 15, 2019 01:59 PM	I pushed Notepad++. Not sure what version of Python he needs though so I will leave that to the tech that meets with them.	Add Attachment
Shina Oladiti	Jan 14, 2019 12:38 PM	Task reassigned to UCS Tech.	Add Attachment
Shina Oladiti	Jan 14, 2019 12:37 PM	Status changed from (1) Pending to (2) Scheduled	Add Attachment
Shina Oladiti	Jan 14, 2019 12:37 PM	**This is an email** Hello! Our ASWOU Student Programmer, Abe, is the one who needs this software and who I would like to have present when the software is being installed. He is here every day from 2-4 pm except for Fridays, so any day that falls into this timeline is open for you to come to our office and install the programs. I will let Abe know what day you plan on coming in. Thank you so much! Best Regards, Felicia Dickinson	Add Attachment
Shina Oladiti	Jan 14, 2019 12:32 PM	Sent email for availability.	Add Attachment
Shina Oladiti	Jan 14, 2019 10:02 AM	Task reassigned to Shina Oladiti.	Add Attachment
Shina Oladiti	Jan 14, 2019 10:02 AM	Sent email for availability	Add Attachment
Brighton Bohnenkamp	Jan 10, 2019 02:24 PM	Contact Info: Felicia Dickinson, aswou@mwou.edu	Add Attachment Public
Brighton Bohnenkamp	Jan 10, 2019 02:24 PM	To Whom it May Concern: Hello! Our ASWOU Computer Programmer Abe Garibay has asked me to inquire about if he can get Notepad ++ and Python 3 with IDLE on his ASWOU computer. The computer number in the ASWOU office is: 20150690. If anyone can let me know the process of getting these on his computer that would be greatly appreciated. Have a great day!	Add Attachment