Service Request Ticket - # 70838

Service Request Information

CONTACT Name Willard, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 14, 2019 08:30 AM
Department Criminal Justice Phone 88733
Location Email willardj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20130734[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 35D6M02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35D6M02 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918

Wired NIC 34:17:EB:99:CF:9C


TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public

Entered by Date Memo
Peter Puettmann Jan 14, 2019 09:01 AM
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Jan 14, 2019 09:01 AM
Task reassigned to Peter Puettmann.
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Peter Puettmann Jan 14, 2019 09:01 AM
done 
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Brighton Bohnenkamp Jan 14, 2019 08:30 AM
Computer won't start getting "repair can't be 
competed" error
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