Service Request Ticket - # 70840

Service Request Information

CONTACT Name Costagliola, Claudia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 14, 2019 08:45 AM
Department Humanities Division Phone 88523
Location Email costagliolac@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150668[Edit Inv] (opens in a new window) Bldg/Room ITC 003
Service Tag 9RN2JB2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 9RN2JB2 Location PDR room

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2015004715;

Wired NIC 18:66:DA:13:CC:C2

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Jan 14, 2019 10:24 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Jan 14, 2019 10:24 AM 
Copier and printer have been added to her machine. 
Put in copier code into the driver of the copier. 
Test printed.
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Shandelle Plasker Jan 14, 2019 09:34 AM 
Task reassigned to Shandelle Pepper.
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Brighton Bohnenkamp Jan 14, 2019 08:45 AM 
****This is an email****
ello,
I need to add a printer to my computer because 
I'm on a new building but I don't have the 
printer that I need on the Devices & Printers 
menu, could you help me?

My office is on Maskee 324.
Thanks,
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