Service Request Ticket - # 70864

Service Request Information

CONTACT Name Whitfield, Christeena   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 14, 2019 02:26 PM
Department Business Services Phone
Location Email whitfieldc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20180588[Edit Inv] (opens in a new window) Bldg/Room WEL 115B
Service Tag Description Xerox VersaLink C400 Color Laser Printer #C400/DN
Serial No. S7HB460785 Location Maryanne Shinkle

Model C400/DN Hostname business.wou.edu
Notes Best for workteams of 2 to 10 users, Color: up to 36 ppm/Black: up to 36 ppm, First Print Out Time: 13 Seconds (Color), Maximum Print Size: 8.5 x 14" /Minimum, Print Size: 3 x 5", Automatic Duplexing on C400/DN, Print Resolution: 600 x 600 dpi, USB 3.0 and Ethernet Connectivity, 150-Sheet Bypass & 550-Sheet Input Trays, 5" Touchscreen LCD; Easy-Access USB Port, Recommended Monthly Print Volume:Up to 5,000 pages per month, Monthly Duty Cycle Max: 80,000 Pages; NOT STUDENT TECH; NETWORKED IP ADDRESS:140.211.116.69 Ink/Toner Refill

Wired NIC 9C:93:4E:65:B3:FD

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Jan 23, 2019 01:52 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Jan 23, 2019 01:52 PM 
Inventory has been updated. The printer is locked 
down by the interface.
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Shandelle Plasker Jan 23, 2019 01:51 PM 
This has been delivered and setup
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Shandelle Plasker Jan 23, 2019 08:43 AM 
****This is an email****
Hi Christeena,

I have received your new Versalink C400 
printer. Is this replacing any existing 
printers with your department? If not I will 
need you to contact telecom and make sure an 
ethernet jack is active in the area you want 
the printer to be placed. You can email them at 
telecom@wou.edu.

Thank you,
Shandelle Pepper
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Robbie Downin Jan 14, 2019 02:26 PM 
NEW EQUIP SETUP: Deliver Xerox VersaLink C400 Color Laser Printer #C400/DN to Admin 101G
W#20180588[Edit Inv]
Will be waiting on inventory counter
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