Service Request Ticket - # 70867

Service Request Information

CONTACT Name Smith, Avery   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 14, 2019 04:41 PM
Department Business Services/Printshop Phone 88431
Location Email smithao@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101378[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 341WJQ1 Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 341WJQ1 Location PDR 2023 Giveaway

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software MS Office Pro Plus 2010 from P0080862 installed as Office Pro Plus 2007, TRANSFERRED APRIL 2015 to W#20140488 --Adobe Acrobat Pro 10 WIN license from P0083034 & Adobe Design Standard CS6 WIN from P0085592

Wired NIC BC:30:5B:DF:8B:B7

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact akarkanen17@wou.edu 88925

Tracking

Entered by Date Memo
Alix Karkanen
Email

Public
Entered by Date Memo
Alix Karkanen Jan 14, 2019 04:49 PM 
Status changed from (1) Pending to (5) Completed
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Alix Karkanen Jan 14, 2019 04:48 PM 
Task reassigned to Allison Karkanen.
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Alix Karkanen Jan 14, 2019 04:41 PM 
****This is an email****
The Ethernet number is: OO6BO29A or 006B029A

Its hard to tell if the "o's" are letters or 
numbers. 

Avery
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Alix Karkanen Jan 14, 2019 04:41 PM 
The print shop just acquired a new computer. 
The older version of the computer is still 
being used in house. We need to turn on the 
Ethernet jack located near the location of the 
computer.

Please have a technician come out as soon as 
possible. This new computer is being used for 
my student workers and they now don't have a 
functional computer. 

Thanks 
Avery Smith
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