Service Request Ticket

Service Request Information

CONTACT	Name	Grouger, Debra	Date	Jan 15, 2019 03:31 PM
	Department	The Research Institute	Phone	88293
	Location		Email	kenyond@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20111120 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag	5K655V1	Description	OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
	Serial No.	5K655V1	Location	008(Underneath the standup desk)
	CPU	Intel Core i5-2500(3.3GHz,6M,TV-x)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2010 from P0085572
	Wired NIC	18:03:73:23:82:AE

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact	rjohnson17@wou.edu	88925

Entered by	Date	Memo
Reggie Johnson			Email Public
Entered by	Date	Memo
Reggie Johnson	Jan 16, 2019 11:18 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Reggie Johnson	Jan 16, 2019 11:18 AM	reinstalled adobe acrobat.	Add Attachment
Reggie Johnson	Jan 16, 2019 08:06 AM	Task reassigned to Reggie Johnson.	Add Attachment
Shina Oladiti	Jan 15, 2019 04:00 PM	Task reassigned to UCS Tech.	Add Attachment
Shina Oladiti	Jan 15, 2019 03:59 PM	Left VM.	Add Attachment
Shina Oladiti	Jan 15, 2019 03:48 PM	Task reassigned to Shina Oladiti.	Add Attachment
Brighton Bohnenkamp	Jan 15, 2019 03:31 PM	They are having trouble with adobe acrobat, it is telling them to reinstall it	Add Attachment