Service Request Ticket - # 70886

Service Request Information

CONTACT Name Digmann, Jackie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 15, 2019 04:17 PM
Department Admissions Office Phone 88502
Location Email digmannj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141231[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. JKTHV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D6:47:A2

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Jan 17, 2019 09:57 AM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Jan 17, 2019 09:57 AM 
Task reassigned to Reggie Johnson.
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Reggie Johnson Jan 17, 2019 09:57 AM 
Delivered cpu. Took loaner 20130849[Edit Inv] and updated 
inventory.
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Reggie Johnson Jan 17, 2019 09:28 AM 
Cpu is ready to 
delivery.
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Reggie Johnson Jan 16, 2019 11:55 AM 
Task reassigned to UCS Tech.
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Reggie Johnson Jan 16, 2019 11:55 AM 
20141231[Edit Inv] is imaging on the stand up desk.
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Reggie Johnson Jan 16, 2019 08:06 AM 
Task reassigned to Reggie Johnson.
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Brighton Bohnenkamp Jan 15, 2019 04:17 PM 
i,
I just wanted to open a service request to have 
my computer updated to Windows 10 at your 
convenience. I'm located in the Admissions office 
ASPC 401, toward the back, and would be available 
anytime.
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