Service Request Ticket - # 70890

Service Request Information

CONTACT Name Finch, Rhys   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 15, 2019 04:37 PM
Department Student Media Phone 89697
Location Email finchr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130558[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. C1MM334EDV30 Location PDR

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.14 (Mojave) Software MS Office 2011 Std for MAC from P0092993

Wired NIC 68:5B:35:B2:89:2A


Wireless NIC 60:03:08:EB:AE:92


Bluetooth NIC 60:03:08:EB:AE:93

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jun 19, 2019 11:40 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Jun 19, 2019 11:40 AM 
i got it back
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Megan Thibeault Jun 19, 2019 10:18 AM 
Task reassigned to Peter Puettmann.
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Megan Thibeault Jun 19, 2019 10:18 AM 
Status changed from (4) On Hold to (1) Pending
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Megan Thibeault Jun 19, 2019 10:18 AM 
Can you work on getting this unit back
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Megan Thibeault Jan 23, 2019 10:19 AM 
Status changed from (1) Pending to (4) On Hold
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Brighton Bohnenkamp Jan 15, 2019 04:37 PM 
They had a computer break and have had this loaner 
since October, Megan said they can keep it until 
the end of Spring.
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