Service Request Ticket - # 70899

Service Request Information

CONTACT Name Weight, Niki   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 16, 2019 02:00 PM
Department Phone
Location Email weightn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171056[Edit Inv] (opens in a new window) Bldg/Room SSC 213
Service Tag CSCDRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSCDRP2 Location Peer Academic Coaches (Student Workers)

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:4B:D1:E8

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Jan 17, 2019 09:15 AM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Jan 17, 2019 09:15 AM 
Printer added
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Megan Thibeault Jan 17, 2019 07:58 AM 
Task reassigned to Reggie Johnson.
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Brighton Bohnenkamp Jan 16, 2019 02:01 PM 
****This is an email****
The W Number is 20171056[Edit Inv]. As far as a time, 
Adrian is available after 4 pm today or tomorrow 
from 8:30 am - 12 pm or 1 - 5 pm.
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Brighton Bohnenkamp Jan 16, 2019 02:00 PM 
Hello, 

Adrian Trujillo is AC 136 had a computer 
installed for him last week before his start 
date. We need to get the printer set up on his 
computer. Can you please send someone over to 
help us with this?

Thanks,
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