Service Request Ticket - # 70902

Service Request Information

CONTACT Name Bleakney-Huebsch, Dana   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 16, 2019 02:35 PM
Department The Research Institute Phone 88496
Location Email bleakneyd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160438[Edit Inv] (opens in a new window) Bldg/Room TODD 221
Service Tag J42TBG2 Description Dell Latitude E5470, i7-6600U, 2.6GHz, 8GB Ram
Serial No. J42TBG2 Location Bertha Camacho, TRI

CPU Intel Core i7-6600U(Dual Core, 2.6GHz, 4MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511

Wired NIC 18:DB:F2:28:51:F4


Wireless NIC 90:CD:B6:1D:37:DB

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Jan 17, 2019 09:17 AM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Jan 17, 2019 09:17 AM 
enabled flash player in Firefox so that Dana could use 
adobe connect in the browser.
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Megan Thibeault Jan 17, 2019 07:57 AM 
Task reassigned to Reggie Johnson.
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Alix Karkanen Jan 16, 2019 03:50 PM 
will be back tommrow (1/17)
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Brighton Bohnenkamp Jan 16, 2019 02:35 PM 
Having trouble getting adobe to update
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