Service Request Ticket

Service Request Information

CONTACT	Name	Gunther, Lindsay	Date	Jan 17, 2019 11:13 AM
	Department	Health & Exercise Science	Phone	88908
	Location		Email	guntherl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20160129 (opens in a new window)	Bldg/Room	RWEC 239
	Service Tag	20DZPD2	Description	Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
	Serial No.	20DZPD2	Location	Jenna Otto
	CPU	Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2016005511; TRANSFER from W#20110888- Adobe Acrobat X Std from bundled with Fujitsu ScanSnap S1500 P0085009, Adobe CS6 Design & Web Premium
	Wired NIC	18:66:DA:1C:A5:5F

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	gsalazar15@wou.edu	88925

Entered by	Date	Memo
Gino Salazar			Email Public
Entered by	Date	Memo
Gino Salazar	Jan 17, 2019 01:47 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Gino Salazar	Jan 17, 2019 01:47 PM	She is all good to go!	Add Attachment
Gino Salazar	Jan 17, 2019 12:16 PM	Task reassigned to Giovanni Salazar.	Add Attachment
Alix Karkanen	Jan 17, 2019 11:13 AM	**This is an email** I'm wondering if I might be able to get my adobe software updated? Acrobat Pro is saying that I need to use Acrobat DC to convert files to pdf, but that doesn't seem to work. Not sure if it needs an update or not. I'll be available this afternoon starting at 1pm till 4:30 and all day tomorrow with the exception of lunch from noon to 1pm	Add Attachment