Service Request Ticket - # 70921

Service Request Information

CONTACT Name Vickers, LouAnn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 17, 2019 12:38 PM
Department President’s Office Phone 88888
Location Email vickersl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171058[Edit Inv] (opens in a new window) Bldg/Room DFSC 206
Service Tag CSSFRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSSFRP2 Location

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC 54:BF:64:5D:1B:F1

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jan 28, 2019 11:11 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jan 28, 2019 11:11 AM 
Delivered and setup. Changed default setting, got
outlook setup.
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Megan Thibeault Jan 25, 2019 01:15 PM 
Task reassigned to Megan Eichler.
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Megan Thibeault Jan 25, 2019 01:15 PM 
****This is an outgoing email****
Hi LouAnn,

We were just following up with you regarding a
service request that we have for you.  (#70921)

Description: NEW EQUIP SETUP: Deliver Dell
OptiPlex 7050 desktop & Dell 23in monitor  to
Admin 208 for Louann Vickers

I was wondering when a good time for me to come
deliver and setup your new work station. I'm open
Monday morning, Tuesday morning, all day
Wednesday. If you need a date and time later in
the week just let me know! 

Thanks,
Megan Eichler
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Public
Bradley Karkanen Jan 23, 2019 10:21 AM 
Started this imaging.
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Yumin Chen Jan 22, 2019 05:00 PM 
Imaging on the counter
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Robbie Downin Jan 17, 2019 12:38 PM 
NEW EQUIP SETUP: Deliver W#20171058[Edit Inv] Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz) and W#20171140[Edit Inv] Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ to Admin 208
New: W#20171058[Edit Inv] (desktop) & W#20171140[Edit Inv] (monitor)
Old: W#20130869[Edit Inv] (desktop) & W#20130949[Edit Inv] (monitor)
Items will be on the inventory desk
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