Service Request Ticket

Service Request Information

CONTACT	Name	Bull, Robbin	Date	Jan 17, 2019 01:31 PM
	Department	The Research Institute	Phone	88562
	Location		Email	robbin.bull@hknc.org

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20170184 (opens in a new window)	Bldg/Room	TODD 236
	Service Tag		Description	Apple MacBook Pro 13-inch Space Gray #MPXT2LL/A
	Serial No.	C02V4CNDHV29	Location	Robin Bull, TRI
	CPU	Intel Core i5(2.3GHz dual-core, 64MB eDRAM)
	OS	MAC OS X 10.12 (macOS Sierra)	Software	MSDesktopEdOffice201*MAC XXXX2017006551; MAMP PRO 4 license for MAC VISA2017006615; Sublime_Text v3 VISA2017006739 SEPT2017 via email to Jeff Denton;
	Wireless NIC	8C:85:90:22:07:A2
	Bluetooth NIC	8C:85:90:22:44:80

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Jan 17, 2019 02:37 PM	Done!	Add Attachment
Shina Oladiti	Jan 17, 2019 02:21 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Jan 17, 2019 02:21 PM	Done!	Add Attachment
Megan Thibeault	Jan 17, 2019 02:09 PM	Task reassigned to Shina Oladiti.	Add Attachment
Alix Karkanen	Jan 17, 2019 01:32 PM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Alix Karkanen	Jan 17, 2019 01:31 PM	Robin just picked up the new laptop but her and Shelby Morgan need admin rights	Add Attachment