Service Request Ticket - # 70935

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 18, 2019 10:03 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20100945[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Wyse P20 Thin Client (64F/1GR XDR US) #909101-01L
Serial No. S200RK102906 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:80:64:88:AB:E8

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Apr 19, 2019 05:19 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Apr 19, 2019 05:19 PM 
It’s working now.
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Shina Oladiti Apr 19, 2019 05:18 PM 
Done!
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Robbie Downin Apr 19, 2019 03:14 PM 
Status changed from (5) Completed to (1) Pending
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Robbie Downin Apr 19, 2019 03:14 PM 
This computer has an Out Of Order sign on it, please see if this is still the problem
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Shina Oladiti Jan 22, 2019 04:40 PM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti Jan 22, 2019 04:40 PM 
Completed!
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Shina Oladiti Jan 22, 2019 04:09 PM 
Task reassigned to Shina Oladiti.
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Reggie Johnson Jan 22, 2019 12:49 PM 
Task reassigned to UCS Tech.
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Reggie Johnson Jan 22, 2019 12:49 PM 
Ran out of time to complete this task
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Megan Thibeault Jan 22, 2019 07:36 AM 
Task reassigned to Reggie Johnson.
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Megan Thibeault Jan 22, 2019 07:36 AM 
Status changed from (1) Pending to (2) Scheduled
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Emma Feldman Jan 18, 2019 10:03 AM 
Library Info Desk ext. 88418
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Emma Feldman Jan 18, 2019 10:03 AM 
****This is an email****
Hello,

Computer with the barcode reading 20100945[Edit Inv] in room
HL108 is not working correctly. The light above
the power button is flashing and we cannot get it
to respond.

Thanks.

 

Sam

Information Desk

Hamersly Library
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