Service Request Ticket

Service Request Information

CONTACT	Name	Singson, Beeb	Date	Jan 18, 2019 01:21 PM
	Department	Natural Science Division	Phone	89274
	Location		Email	singsonb@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20141091 (opens in a new window)	Bldg/Room	ITC PDR
	Service Tag	56ZGV42	Description	Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
	Serial No.	56ZGV42	Location	PDR
	CPU	Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 2013 from XXXX2014004298
	Wired NIC	98:90:96:DA:53:BD

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	ppuett16@wou.edu	88925

Entered by	Date	Memo
Peter Puettmann			Email Public
Entered by	Date	Memo
Peter Puettmann	Jan 24, 2019 04:07 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Peter Puettmann	Jan 24, 2019 04:07 PM	DONE	Add Attachment
Reggie Johnson	Jan 24, 2019 10:30 AM	Task reassigned to Peter Puettmann.	Add Attachment
Reggie Johnson	Jan 24, 2019 10:18 AM	Beeb came by the office and picked up the keyboard and mouse.	Add Attachment
Reggie Johnson	Jan 24, 2019 08:14 AM	Task reassigned to Reggie Johnson.	Add Attachment
Megan Thibeault	Jan 23, 2019 10:25 AM	Task reassigned to UCS Tech.	Add Attachment
Megan Thibeault	Jan 23, 2019 10:25 AM	Priority changed from (3) Priority to (1) Highest Priority.	Add Attachment
Megan Thibeault	Jan 18, 2019 01:31 PM	Task reassigned to Bradley Karkanen.	Add Attachment
Megan Thibeault	Jan 18, 2019 01:31 PM	Since I gave ya another task in NS	Add Attachment
Tricia Flaherty	Jan 18, 2019 01:21 PM	This is invoiced and on the inventory counter shelf for delivery and setup on Instructor Station in NS 218 for Natural Science/ Earth Science faculty use. Order contact is Beebe Singson	Add Attachment