Service Request Ticket - # 70945

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 18, 2019 02:37 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20180577[Edit Inv] (opens in a new window) Bldg/Room APSC 405
Service Tag HCB14P2 Description Dell Latitude 3380 IntelCore i5, 7200U, 8GB RAM
Serial No. HCB14P2 Location Disability Services Typewell station notetaker

CPU Intel i5-7200U 7th Gen(3M Cache, 2.50GHz)WIN10 only


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2018007938;

Wired NIC 6C:2B:59:3D:FC:7C


Wireless NIC 28:3A:4D:21:8E:45

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jan 22, 2019 03:53 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jan 22, 2019 03:53 PM 
Update the drivers for both machine and returned
it back to their front desk.
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Alix Karkanen Jan 18, 2019 02:37 PM 
This laptop will not connect to the internet
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