Service Request Ticket - # 70953

Service Request Information

CONTACT Name Rockwell-Kincanon, Janeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 22, 2019 02:32 PM
Department Library & Media Services Phone 89493
Location Email kincanonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20140479[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag DXL6L32 Description Dell Latitude E7250 (i7-5600U, 8GB RAM 256HD)
Serial No. dxl6l32 Location PDR 2023 Giveaway

CPU Intel Core i7-5600U(Dual Core 2.6GHz, 4M, 15W)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 from Microsoft Desktop Ed license P0096073

Wired NIC 34:E6:D7:36:8D:D2


Wireless NIC 60:57:18:9C:74:53


Bluetooth NIC 60:57:18:9C:74:57


TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public

Entered by Date Memo
Shina Oladiti Jan 22, 2019 04:40 PM
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jan 22, 2019 04:40 PM
Completed!
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Shina Oladiti Jan 22, 2019 04:10 PM
Task reassigned to Shina Oladiti.
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Alix Karkanen Jan 22, 2019 02:32 PM
Janeanne has been trying to connect an external 
monitor, keyboard, and mouse to a loaner laptop 
but can't seem to get it to work. She will be here 
until the end of the day
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