Service Request Ticket - # 70957

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 22, 2019 03:59 PM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160716[Edit Inv] (opens in a new window) Bldg/Room SAC
Service Tag JKVYWF2 Description Dell Latitude 5480, i7-6000U, 2.8GHz dual core
Serial No. JKVYWF2 Location Counseling Office Laptop

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511

Wired NIC D4:81:D7:81:52:BC


Wireless NIC A8:6B:AD:0E:69:AB


Bluetooth NIC A8:6B:AD:0E:69:AC

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jan 24, 2019 04:55 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jan 24, 2019 04:55 PM 
Swapped the battery of the laptop and gave the old
one to Trisha.
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Shina Oladiti Jan 24, 2019 02:16 PM 
Task reassigned to Shina Oladiti.
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Tricia Flaherty Jan 24, 2019 01:16 PM 
Task reassigned to UCS Tech.
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Robbie Downin Jan 22, 2019 03:59 PM 
install new battery replacement in W#20160716[Edit Inv] Counseling Office Laptop SHCC
Replacement battery will be on inventory shelf
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