Service Request Ticket - # 70963

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 23, 2019 09:43 AM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20150403[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 4622/DN Printer
Serial No. D6X465739 Location PDR 2023 Giveaway

Model 4622/DN Hostname marktwain.wou.edu
Notes 200dpi x 1200dpi (B&W), 1200sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, RJ-45 / 256MB Installed RAM / 768MB Maximum RAM / 1 Year Warranty replacing W#20010273 IP:140.211.64.13 Ink/Toner Refill Xerox Black High Capacity 106R01535; Xerox Black Standard Capacity 106R01533

Wired NIC 00:00:AA:D9:AD:2D

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Feb 01, 2019 05:04 PM 
Status changed from (3) Order in Process to (5) Completed
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Shandelle Plasker Feb 01, 2019 05:04 PM 
Installed maintenance kit. Test printed. Jamming 
is fixed.
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Shandelle Plasker Jan 25, 2019 10:47 AM 
Status changed from (1) Pending to (3) Order in Process
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Shandelle Plasker Jan 25, 2019 09:01 AM 
Put in a purchase request for this.

PR#11062
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Shandelle Plasker Jan 25, 2019 08:52 AM 
Needs a new maintenance kit. I installed my 
testing fuser for now until the maintenance kit 
arrives.
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Brighton Bohnenkamp Jan 23, 2019 09:44 AM 
Contact Info: Mara Peralta, 88286
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Public
Brighton Bohnenkamp Jan 23, 2019 09:43 AM 
Getting a jam error but there is no jam on Mark 
Twain in the writing center, had her do a hard 
restart but didn't fix it
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