Service Request Ticket

Service Request Information

CONTACT	Name	Rockwell-Kincanon, Janeanne	Date	Jan 23, 2019 01:03 PM
	Department	Library & Media Services	Phone	89493
	Location		Email	kincanonj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20140479 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	DXL6L32	Description	Dell Latitude E7250 (i7-5600U, 8GB RAM 256HD)
	Serial No.	dxl6l32	Location	PDR 2023 Giveaway
	CPU	Intel Core i7-5600U(Dual Core 2.6GHz, 4M, 15W)
	OS	Windows 7 Pro, 64 bit	Software	Microsoft Office Pro Plus 2013 from Microsoft Desktop Ed license P0096073
	Wired NIC	34:E6:D7:36:8D:D2
	Wireless NIC	60:57:18:9C:74:53
	Bluetooth NIC	60:57:18:9C:74:57

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Jan 24, 2019 10:59 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Jan 24, 2019 10:59 AM	Flickering stopped!	Add Attachment
Shina Oladiti	Jan 24, 2019 10:10 AM	Task reassigned to Shina Oladiti.	Add Attachment
Gino Salazar	Jan 23, 2019 04:31 PM	Task reassigned to UCS Tech.	Add Attachment
Gino Salazar	Jan 23, 2019 04:31 PM	She wasn't in her office when I went	Add Attachment
Gino Salazar	Jan 23, 2019 03:37 PM	Task reassigned to Giovanni Salazar.	Add Attachment
Brighton Bohnenkamp	Jan 23, 2019 01:03 PM	got second monitor hooked up yesterday but it is flashing now	Add Attachment