Service Request Ticket

Service Request Information

CONTACT	Name	Smith, Avery	Date	Jan 23, 2019 03:46 PM
	Department	Business Services/Printshop	Phone	88431
	Location		Email	smithao@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20101378 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	341WJQ1	Description	Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
	Serial No.	341WJQ1	Location	PDR 2023 Giveaway
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro	Software	MS Office Pro Plus 2010 from P0080862 installed as Office Pro Plus 2007, TRANSFERRED APRIL 2015 to W#20140488 --Adobe Acrobat Pro 10 WIN license from P0083034 & Adobe Design Standard CS6 WIN from P0085592
	Wired NIC	BC:30:5B:DF:8B:B7

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	rjohnson17@wou.edu	88925

Entered by	Date	Memo
Reggie Johnson			Email Public
Entered by	Date	Memo
Reggie Johnson	Jan 24, 2019 11:35 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Reggie Johnson	Jan 24, 2019 11:35 AM	Freed up space by deleting old user accounts.	Add Attachment
Reggie Johnson	Jan 24, 2019 11:34 AM	Task reassigned to Reggie Johnson.	Add Attachment
Reggie Johnson	Jan 24, 2019 11:34 AM	Cleared old accounts from c drive.	Add Attachment
Alix Karkanen	Jan 23, 2019 03:46 PM	Avery called to say that the local drive on her computer is at 0% space	Add Attachment