Service Request Ticket - # 70995

Service Request Information

CONTACT Name Bracy, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 24, 2019 03:19 PM
Department Creative Arts Phone 88534
Location Email bracyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20140678[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8880DNM Color Printer
Serial No. T4B002155 Location PDR 2023 Giveaway

Model ColorQube 8880 Hostname ns217.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP:140.211.76.46 Metered Code: 8545 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:5F:D3:4F

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Jan 25, 2019 03:54 PM 
Status changed from (2) Scheduled to (5) Completed
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Shandelle Plasker Jan 25, 2019 03:54 PM 
Replaced wiper blade. Tested printed with no 
streaks.
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Shandelle Plasker Jan 25, 2019 11:43 AM 
Status changed from (1) Pending to (2) Scheduled
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Shandelle Plasker Jan 25, 2019 11:43 AM 
I could not get any of my test prints to show 
any streaking. Wiper blade is very dirty. This 
is most likely the cause of what they saw.

I will be installing a new wiper blade at 2 
today after classes are all done.
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Brighton Bohnenkamp Jan 24, 2019 03:19 PM 
Printer in ITC 201 is leaving stripes on pages
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