Service Request Ticket - # 71000

Service Request Information

CONTACT Name DeVoe, Cinda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 24, 2019 04:01 PM
Department College of Liberal Arts and Sciences Phone 88206
Location Email devoec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121084[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. JY4FFX1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0090339, Adobe Photoshop Elements(v11) plus Adobe Premiere Elements(v11) license from P0090532 installed as version 9 to match other NS lab; LiteratureandLatte Scrivener for Windows v1.8.6 VISA2014004412 and Scapple for Windows v1.0 VISA2014004412

Wired NIC B8:CA:3A:78:7D:36

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jan 28, 2019 09:18 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Jan 28, 2019 09:18 AM 
done
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Peter Puettmann Jan 25, 2019 08:05 AM 
Task reassigned to Peter Puettmann.
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Emma Feldman Jan 24, 2019 04:12 PM 
She would like a tech to call her when they know 
when they're coming.
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Emma Feldman Jan 24, 2019 04:10 PM 
****This is an email****
Thank you, Brighton.  I am in the office from 
7:30 to 4:30 each day, anytime should be fine.

Thank you.
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Brighton Bohnenkamp Jan 24, 2019 04:01 PM 
****This is an email****
Hello,

May we please have Adobe Pro added to Dr. Hamid 
Behmard’s desk computer please?

NS Room 104 and his computer ID is: 20121084[Edit Inv]

 

Thank you,

Cinda
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Brighton Bohnenkamp Jan 24, 2019 04:01 PM 
****This is an email****
He wants to be able to read his PDF’s and I don’t 
believe his computer has the Adobe on it.  Can 
somebody come and look please?

 

The Adobe DC PDF editor is fine.  Thank you!
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