Service Request Ticket - # 71019

Service Request Information

CONTACT Name Franklin, Brittany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 25, 2019 11:57 AM
Department University Computing Solutions Phone 89267
Location Email newmanb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20170276[Edit Inv] (opens in a new window) Bldg/Room DFSC 201
Service Tag 4CLQHL2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. 4CLQHL2 Location DFSC201 lab station #

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:0C:6F:D3

TECHS Submitted by Brittany Franklin Contact franklinb@wou.edu 89267
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Jan 25, 2019 01:54 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Jan 25, 2019 01:54 PM 
Sophos reinstalled
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Reggie Johnson Jan 25, 2019 12:32 PM 
Task reassigned to Reggie Johnson.
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Brittany Franklin Jan 25, 2019 11:57 AM 
Sophos is missing a service, will need to be reinstalled.

Tamper Protection Code: 137797964047
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