Service Request Ticket

Service Request Information

CONTACT	Name	Hou, Feier	Date	Jan 28, 2019 12:57 PM
	Department	Natural Science/ Chemistry	Phone	88489
	Location		Email	houf@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20171048 (opens in a new window)	Bldg/Room	ITC 002
	Service Tag	CSPDRP2	Description	Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
	Serial No.	CSPDRP2	Location	Extra desktop shelf
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2017006552;
	Wired NIC	54:BF:64:5D:31:43

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact	gsalazar15@wou.edu	88925

Entered by	Date	Memo
Gino Salazar			Email Public
Entered by	Date	Memo
Gino Salazar	Jan 28, 2019 02:58 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Gino Salazar	Jan 28, 2019 02:58 PM	This one is good	Add Attachment
Gino Salazar	Jan 28, 2019 01:19 PM	Task reassigned to Giovanni Salazar.	Add Attachment
Brighton Bohnenkamp	Jan 28, 2019 12:57 PM	**This is an email** Hi there, The speaker of the computer in my office has been making lots of noises since this morning whenever the sound is on. Is there anything I can do about it? If not, can you please send someone to look into it? Thank you! Best, Feier Hou	Add Attachment