Service Request Ticket - # 71066

Service Request Information

CONTACT Name Morgan, Shelby   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 29, 2019 10:09 AM
Department The Research Institute Phone 88754
Location Email morgans@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20170184[Edit Inv] (opens in a new window) Bldg/Room TODD 236
Service Tag Description Apple MacBook Pro 13-inch Space Gray #MPXT2LL/A
Serial No. C02V4CNDHV29 Location Robin Bull, TRI

CPU Intel Core i5(2.3GHz dual-core, 64MB eDRAM)


OS MAC OS X 10.12 (macOS Sierra) Software MSDesktopEdOffice201*MAC XXXX2017006551; MAMP PRO 4 license for MAC VISA2017006615; Sublime_Text v3 VISA2017006739 SEPT2017 via email to Jeff Denton;

Wireless NIC 8C:85:90:22:07:A2


Bluetooth NIC 8C:85:90:22:44:80

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Jan 30, 2019 10:03 AM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Jan 30, 2019 10:03 AM 
When I went in yesterday. All the apps were there.
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Megan Thibeault Jan 29, 2019 01:16 PM 
Task reassigned to Bradley Karkanen.
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Alix Karkanen Jan 29, 2019 10:09 AM 
Shelby just had a computer worked on, but word and 
excel were not downloaded. She has a meeting from 
11-1:30 today.
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