Service Request Ticket - # 71080

Service Request Information

CONTACT Name Sayers, Konnie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 29, 2019 01:36 PM
Department College of Education Phone 88444
Location Email sayersk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140650[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. C02PQ0JYF8J7 Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.10 (Yosemite) Software MS Office 2011 Std for MAC from xxxx2014004298

Wired NIC 98:5A:EB:CD:C4:25


Wireless NIC AC:29:3A:93:48:EF


Bluetooth NIC AC:29:3A:93:48:F0

TECHS Submitted by Bradley Karkanen Contact bkarkanen16@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Feb 20, 2019 11:46 AM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Feb 20, 2019 11:46 AM 
task completed
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Reggie Johnson Feb 20, 2019 10:31 AM 
Task reassigned to Reggie Johnson.
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Reggie Johnson Feb 20, 2019 10:30 AM 
Updated to sierra
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Bradley Karkanen Jan 29, 2019 01:36 PM 
This needs Mac OS updates to at least 10.12 or higher. It is 
running unsupported Mac OS.
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