Service Request Ticket - # 71082

Service Request Information

CONTACT Name Murphy, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 29, 2019 01:47 PM
Department Criminal Justice Phone 88410
Location Email murphyd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20180030[Edit Inv] (opens in a new window) Bldg/Room MA 213
Service Tag D615RQ2 Description Dell Latitude 5490, i5-8250U, 1.6GHZ quad core
Serial No. D615RQ2 Location David Murphy, Professor

CPU Intel Core i5-8250U 8thGen(Quad 1.6GHz, 6M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2018007938;

Wired NIC E4:B9:7A:0D:28:E2


Wireless NIC 3C:6A:A7:7B:EA:94


Bluetooth NIC 3C:6A:A7:7B:EA:98

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jan 29, 2019 04:07 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jan 29, 2019 04:07 PM 
Done!
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Shina Oladiti Jan 29, 2019 01:52 PM 
Task reassigned to Shina Oladiti.
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Alix Karkanen Jan 29, 2019 01:47 PM 
David is trying to open a word document from his H 
drive, but his H drive will not open, and there is 
a question mark icon next to it. He would like 
someone to come by at 3:50
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