Service Request Ticket - # 71084

Service Request Information

CONTACT Name Freedman, Cheri   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 29, 2019 03:17 PM
Department The Research Institute Phone 89280
Location Email freedmanc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20180303[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag DV8LSQ2 Description Dell Latitude 5490, i5-8250U, 1.6GHZ quad core
Serial No. DV8LSQ2 Location PDR

CPU Unknown


OS Unknown Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2018007938; TRANSFERRED to W#20180303 on SR#69104 and deserialized on W#20140019-Adobe CC 201* serialized desktop;

Wired NIC E4:B9:7A:1C:3B:73


Wireless NIC 3C:6A:A7:FE:D7:29


Bluetooth NIC 3C:6A:A7:FE:D7:2D

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jan 29, 2019 05:00 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jan 29, 2019 05:00 PM 
Done!
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Megan Thibeault Jan 29, 2019 04:01 PM 
Task reassigned to Shina Oladiti.
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Brighton Bohnenkamp Jan 29, 2019 03:17 PM 
Cheri needs help getting her H drive mapped and her 
other drive was switched and not mapped correctly
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