Service Request Ticket - # 71089

Service Request Information

CONTACT Name Wilkins, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 29, 2019 04:13 PM
Department Student Engagement Phone 88229
Location Email wilkinsj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171253[Edit Inv] (opens in a new window) Bldg/Room WUC 120
Service Tag J177RP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. J177RP2 Location Outbox

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:4B:F9:F3

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Feb 13, 2019 11:21 AM 
Status changed from (2) Scheduled to (5) Completed
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Reggie Johnson Feb 13, 2019 11:20 AM 
Delivered and set up 
cpus: W20171253, 
W20171254 and 
monitors: W20171262, 
20171263[Edit Inv]. Updated 
inventory.Took back 2 
monitors 20121099[Edit Inv] and 
20121095[Edit Inv] and one cpu 
20100602[Edit Inv]
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Reggie Johnson Feb 13, 2019 09:34 AM 
Task reassigned to Reggie Johnson.
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Reggie Johnson Feb 13, 2019 09:34 AM 
Status changed from (1) Pending to (2) Scheduled
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Reggie Johnson Feb 13, 2019 09:33 AM 
Werner Univ Center 
120 (nontraditional 
student lounge
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Reggie Johnson Feb 12, 2019 10:19 AM 
****This is an outgoing email****
Hi John,

I need some additional information regarding 
service request #71089

Description: NEW EQUIP SETUP: Deliver 2 OptiPlex 
7050 desktop to Werner Univ Center 120 
(nontraditional student lounge)

Your new equipment setup is ready. When is a good 
date and time for a UCS Tech to visit your office 
and complete this task?

Thanks,

Reggie
UCS Tech
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Public
Reggie Johnson Feb 07, 2019 10:02 AM 
20171253[Edit Inv], 20171262[Edit Inv] imaged and ready for delivery. 
Sending email for availability
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Reggie Johnson Feb 01, 2019 02:40 PM 
Imaging on stand up 
desk
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Robbie Downin Jan 29, 2019 04:13 PM 
NEW EQUIP SETUP: Deliver two Dell OptiPlex 7050 SFF desktops, i7-6700 (3.4GHz) and two Dell 24 Monitors 23.8in LED w/ webcam&spkr #P2418HZ to Werner Univ Center 120 
(nontraditional student lounge)
These are replacing the old stations, expanded information in SR#70809
New Items: W#20171253[Edit Inv] (computer), W#20171254[Edit Inv] (computer), W#20171262[Edit Inv] (monitor), W#20171263[Edit Inv] (monitor)
Old items: W#20100602[Edit Inv] (computer), W#20101174[Edit Inv] (computer), W#20121095[Edit Inv] (monitor), W#20121099[Edit Inv] (monitor)
New items will be on inventory counter
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