Service Request Ticket - # 71100

Service Request Information

CONTACT Name Flora, Peter   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 30, 2019 10:10 AM
Department Disability Access Services Phone 88250
Location Email florap@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140660[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. C1MPP2B4DV30 Location PDR

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.10 (Yosemite) Software MS Office 2011 Std for MAC from xxxx2014004298

Wired NIC 98:5A:EB:CC:90:79


Wireless NIC C0:CE:CD:EA:4B:B7


Bluetooth NIC C0:CE:CD:EA:4B:B8

TECHS Submitted by Bradley Karkanen Contact bkarkanen16@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Feb 19, 2019 10:25 AM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Feb 15, 2019 01:17 PM 
Task reassigned to Reggie Johnson.
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Reggie Johnson Feb 15, 2019 01:16 PM 
Laptop updated to 
high sierra.
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Bradley Karkanen Jan 30, 2019 10:10 AM 
This needs Mac OS updates to at least 10.12 or higher. It is 
running unsupported Mac OS.
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