Service Request Ticket - # 71103

Service Request Information

CONTACT Name Bracy, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 30, 2019 10:16 AM
Department Creative Arts Phone 88534
Location Email bracyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150025[Edit Inv] (opens in a new window) Bldg/Room ITC 206
Service Tag Description Apple iMac 27-inch #Z0QW
Serial No. D25Q7072FY13 Location Jen Bracy- replaced with 20240412

CPU Intel Core i5(3.3GHz Quad-core)


OS MAC OS X 10.10 (Yosemite) Software Office for MAC from VISA2015004715, Adobe CC2015(named user) match Full MAC suite like ITC210;

Wired NIC 98:5A:EB:E4:49:AB


Wireless NIC AC:29:3A:9E:B6:09


Bluetooth NIC AC:29:3A:9E:B6:0A

TECHS Submitted by Bradley Karkanen Contact bkarkanen16@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Feb 21, 2019 11:11 AM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Feb 21, 2019 11:11 AM 
mac updated to sierra
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Reggie Johnson Feb 21, 2019 10:28 AM 
Task reassigned to Reggie Johnson.
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Bradley Karkanen Jan 30, 2019 10:16 AM 
This Mac needs updated to at least 10.12 or higher.
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