Service Request Ticket - # 71108

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 30, 2019 10:42 AM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20101356[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag Description MacBook Pro 13, 2.3GHz Dual-core Intel Core i5
Serial No. C02FVK4EDH2G Location Maybe Rajanit?? Unknown

CPU Intel Core i5(2.3GHz dual-core, 3MB L3)


OS MAC OS X 10.6 (Snow Leopard) Software Shipped with OS 10.6 but eligible for free upgrade to 10.7 (see Tricia for details of licensing), MS Office 2011 std MAC from P0080832

Wired NIC C8:2A:14:46:98:BE


Wireless NIC E4:CE:8F:30:04:30


Bluetooth NIC E4:CE:8F:30:04:31

TECHS Submitted by Bradley Karkanen Contact bkarkanen16@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Jun 24, 2019 08:38 AM 
Task reassigned to Katherine Reynoso.
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Katherine Reynoso Jun 24, 2019 08:38 AM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Jun 24, 2019 08:38 AM 
Item is not currently active in Jampf. Most likely
in PDR.
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Megan Thibeault Mar 25, 2019 02:36 PM 
Task reassigned to UCS Tech.
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Megan Thibeault Mar 25, 2019 02:35 PM 
Task reassigned to Yumin Chen.
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Megan Thibeault Mar 25, 2019 02:35 PM 
Emailed Paul asking if he has seen this on the network.
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Bradley Karkanen Jan 30, 2019 10:42 AM 
This Mac needs updated to 10.12 or higher. It shows it used 
to be a Tech laptop. I checked the loaner shelf and it isn't 
there. It last talked to Jamf 10/07/2018
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