Service Request Ticket

Service Request Information

CONTACT	Name	Tillinghast-Voit, Tandy	Date	Jan 30, 2019 11:45 AM
	Department	Humanities Division	Phone	89357
	Location		Email	tillingt@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20140011 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox ColorQube 8870DNM Color Printer
	Serial No.	XFL143358	Location	PDR
	Model	ColorQube 8870	Hostname	itc002.wou.edu
	Notes	Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.114.23 Metered pin: 0110	Ink/Toner Refill	Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783
	Wired NIC	9C:93:4E:4D:9A:36

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact	peppers@wou.edu	88956

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Shandelle Plasker	Jan 30, 2019 04:21 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shandelle Plasker	Jan 30, 2019 04:21 PM	Printer needed a reboot. Once it was rebooted all test prints went through.	Add Attachment
Brighton Bohnenkamp	Jan 30, 2019 11:45 AM	Even when you walk up to the machine, it won't let you "enter" or move through the menu. The bar code says 20140011.	Add Attachment