Service Request Ticket - # 71121

Service Request Information

CONTACT Name Campbell, Darla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 31, 2019 08:52 AM
Department College of Education Phone 88788
Location Email campbelld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160140[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 20DTPD2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 20DTPD2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511

Wired NIC 18:66:DA:1B:77:FA

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jan 31, 2019 02:33 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Jan 31, 2019 02:31 PM 
had her try another browser. it worked. 

plugged in the scanner. it worked.
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Megan Thibeault Jan 31, 2019 01:42 PM 
Task reassigned to Peter Puettmann.
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Emma Feldman Jan 31, 2019 08:52 AM 
She said that for some reason all of the sudden
her computer is no longer syncing up with her
scanner. She is also hoping someone can help with
a google calendar issue. She says every time she
tries to modify or change anything in the
calendar, it freezes up and she sometimes has to
reboot. It started having this issue again today.
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