Service Request Ticket - # 71125

Service Request Information

CONTACT Name Smith, Avery   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 31, 2019 11:23 AM
Department Business Services/Printshop Phone 88431
Location Email smithao@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180547[Edit Inv] (opens in a new window) Bldg/Room WEL 172
Service Tag C8VWCS2 Description Dell OptiPlex 7050 SFF desktop, i7-6700(3.6GHz QC)
Serial No. C8VWCS2 Location Printshop Front Desk

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938; Adobe CC 20** SERIALIZED DESKTOP order11038 SR70970;

Wired NIC 54:BF:64:90:0E:CD

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Feb 01, 2019 03:07 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Feb 01, 2019 03:07 PM 
done
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Peter Puettmann Feb 01, 2019 08:49 AM 
Task reassigned to Peter Puettmann.
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Alix Karkanen Jan 31, 2019 11:23 AM 
Avery just had abode put on her computer on the 
24th, but its already saying its expired. She is 
available any time
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