Service Request Ticket - # 71130

Service Request Information

CONTACT Name Erickson, Kimberly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 31, 2019 02:27 PM
Department Humanities Division Phone
Location Email ericksonk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20161003[Edit Inv] (opens in a new window) Bldg/Room BELL 123
Service Tag 152ZKH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 152ZKH2 Location Shared Office area

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER:

Wired NIC 50:9A:4C:46:0E:AD

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Feb 11, 2019 09:04 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Feb 11, 2019 09:04 AM 
oh i did this. she couldnt open PDFs cuz the
default program was wrong
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Megan Thibeault Feb 01, 2019 08:35 AM 
Task reassigned to Peter Puettmann.
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Brighton Bohnenkamp Jan 31, 2019 02:27 PM 
Needs help getting her drives mapped some folders 
are not showing up
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