Service Request Ticket - # 71131

Service Request Information

CONTACT Name Grouger, Debra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 31, 2019 03:05 PM
Department The Research Institute Phone 88293
Location Email kenyond@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130036[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. F57N7Y1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091252 downgraded to Office Pro Plus 2010, Adobe InDesign CS6 (v.8) License from P0093384

Wired NIC B8:CA:3A:A2:A2:E7

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Feb 01, 2019 08:12 AM 
Task reassigned to Reggie Johnson.
 Add Attachment
Reggie Johnson Feb 01, 2019 08:12 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Brighton Bohnenkamp Jan 31, 2019 03:05 PM 
Needs adobe DC on machine
Add Attachment