Service Request Ticket - # 71132

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 31, 2019 03:36 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20150346[Edit Inv] (opens in a new window) Bldg/Room APSC 501
Service Tag Description Xerox Phaser 6500/DN Color Printer
Serial No. YXE143954 Location Upward Bound

Model 6500/DN Hostname ds-storm.wou.edu
Notes 600dpi x 600dpi (B&W), 600dpi x 600dpi (color), 24ppm (B&W), 24ppm (color), 250sheet(s) Capacity, Legal (8.5 in x 14 in), USB Type B, RJ-45, 256MB Installed RAM, 768MB Maximum RAM, 1 Year Warranty; IP:140.211.64.44 Ink/Toner Refill Xerox Black High Capacity Toner #106R01597, Xerox Cyan Standard Toner #106R01591, Xerox Magenta Standard Toner #106R01592, and Xerox Yellow Standard Toner #106R01593

Wired NIC 9C:93:4E:5E:3A:8D

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Feb 05, 2019 02:41 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Shandelle Plasker Feb 05, 2019 02:41 PM 
Had to wait until rewire was done to put it back 
online. Went down and tested it. Back online.
 Add Attachment
Brighton Bohnenkamp Jan 31, 2019 03:36 PM 
Max Kilby, 88250
 Add Attachment
Brighton Bohnenkamp Jan 31, 2019 03:36 PM 
ODS printer is saying its offline but its not, 
won't print anything. Had them try to do a hard 
restart but it didn't work
Add Attachment