Service Request Ticket - # 71137

Service Request Information

CONTACT Name Bales, Amanda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 01, 2019 08:10 AM
Department Business Services Phone 89473
Location Email balesa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130882[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 43P9V12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 43P9V12 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150

Wired NIC 34:17:EB:A6:8C:DD

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Feb 01, 2019 09:17 AM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Feb 01, 2019 09:17 AM 
This one is good now!
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Gino Salazar Feb 01, 2019 08:27 AM 
Check back in an hour
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Gino Salazar Feb 01, 2019 08:14 AM 
Task reassigned to Giovanni Salazar.
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Brighton Bohnenkamp Feb 01, 2019 08:10 AM 
Her computer is stuck on the configuring windows 
updates screen
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